Eye lighting and lifting Serum

At M.M.L Skincare LLC, your satisfaction is our top priority! We understand that sometimes a product might not meet your expectations. Please read our return policy below:

**1. Eligibility for Returns:**

- Products can be returned within 30 days from the date of purchase.

- To be eligible for a return, items must be unopened, unused, and in original packaging.

- If the product is damaged or defective upon receipt, you may return it for a full refund.

**2. Non-returnable Items:**

- Opened or used products

- Gift cards

- Items purchased on sale

**3. Return Process:**

- To initiate a return, please contact our customer service at [customer service email/phone].

- Provide your order number and reason for the return.

- We’ll guide you through the return process and provide a return shipping label if applicable.

**4. Refunds:**

- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

- If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

**5. Shipping Costs:**

- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**6. Exchanges:**

- At this time, we do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.

 

**7. Contact Us:**

- For any questions or concerns regarding returns, please reach out to us at MMLskincare@gmail.com.

Thank you for choosing M.M.L Skincare LLC. We appreciate your business!